Getting ready for the GDPR
Next year, new data protection law will come into effect in the European Union. Here, we look at the provisions of this new law and what publishers can do to get ready for the change. […]
Management Essentials
This article will change your life…
…if you want it to. Call them productivity tips, call it stress reduction, call it what you like, there’s no shortage of advice out there for making our working lives fitter/happier/more productive. So here’s another take […]
The beliefs behind our business
With DataSalon’s 10th birthday fast approaching this summer, it seems like a good time to reflect on what makes us different, and why so many publishers have chosen to work with us over the years. […]
Essential metrics for journal publishers
The whole purpose of metrics and charts is to help answer two fundamental questions: “how are we doing?” and “what should we do next?”. For journal publishers, there are several different ‘vital signs’ to track […]
Customer data & the perspective problem
There’s an interesting issue we’ve noticed several times in recent months. It arises for publishers when departments want to access a broader set of customer data. That’s a great aim, but the way it’s raised […]
What makes a good user group?
We all know that making the most of third party software and services takes some effort. The more you put in, the more you get out. The last thing you want is for your expensive […]
A beginner’s guide to data governance
As we saw in last month’s article (“Why data quality matters”), the issue of data quality is becoming an essential point of basic good practice for all scholarly publishers. So, having noted the pitfalls of […]
Why data quality matters
“Only four types of organisations need to worry about data quality: Those that care about their customers; Those that care about profit and loss; Those that care about their employees; and Those that care about […]
Top tips for successful account management
The launch date is here; the mega-data-wotsit system is finally ready for your users; the project is done! Yet, in reality there’s always lots more work to do to ensure the ongoing success of a […]
Top tips for marketing in a recession
In difficult economic times it can be helpful to review current marketing activities to ensure that resources and budget are being focused in the right areas. Here we list our top 5 tips for marketing […]
