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The great WFH experiment

  • by Nick Andrews
  • Posted on April 21, 2020April 22, 2020
  • Management Essentials

The coronavirus pandemic has brought about so many huge social changes, in such a short period of time, that it’s difficult to take it all in. A month ago at time of writing, I was […]

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Hindawi opens up journal reporting through partnership with DataSalon

  • by DataSalon
  • Posted on May 31, 2019
  • Management Essentials

Hindawi Limited and DataSalon, experts in customer insight solutions for publishers, are partnering to provide useful information about the entire Hindawi journal portfolio. The insights are at individual journal level and cover the years 2017, […]

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GDPR: the complications of consent

  • by Nick Andrews
  • Posted on February 23, 2018
  • Management Essentials

With the launch date for the GDPR looming ever closer (25 May), many publishers will no doubt be busy checking they have appropriate marketing consent from their customers and other contacts. That might also involve […]

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Looking back, planning ahead

  • by Andy Dobson
  • Posted on January 23, 2018January 24, 2018
  • Customer Insight

At the start of the New Year it’s always good to reflect on some of the successes, changes and developments of the previous year. At DataSalon, 2017 was a ‘busy one’ and we were pleased […]

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GDPR – six months to go!

  • by Rachel Margolis
  • Posted on November 24, 2017
  • Management Essentials

With exactly six months to go until the new EU General Data Protection Regulation (GDPR) comes into force, it’s a good time to review where you are in the process of preparing to meet your […]

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Getting ready for the GDPR

  • by Rachel Margolis
  • Posted on July 17, 2017July 18, 2017
  • Management Essentials

Next year, new data protection law will come into effect in the European Union. Here, we look at the provisions of this new law and what publishers can do to get ready for the change. […]

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This article will change your life…

  • by Nick Andrews
  • Posted on June 27, 2016
  • Management Essentials

…if you want it to. Call them productivity tips, call it stress reduction, call it what you like, there’s no shortage of advice out there for making our working lives fitter/happier/more productive. So here’s another take […]

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The beliefs behind our business

  • by Nick Andrews
  • Posted on February 24, 2016
  • Management Essentials

With DataSalon’s 10th birthday fast approaching this summer, it seems like a good time to reflect on what makes us different, and why so many publishers have chosen to work with us over the years. […]

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Essential metrics for journal publishers

  • by Andy Dobson
  • Posted on August 27, 2014October 23, 2014
  • Customer Insight

The whole purpose of metrics and charts is to help answer two fundamental questions: “how are we doing?” and “what should we do next?”. For journal publishers, there are several different ‘vital signs’ to track […]

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Customer data & the perspective problem

  • by Nick Andrews
  • Posted on August 22, 2013
  • Data Integration & Cleansing

There’s an interesting issue we’ve noticed several times in recent months. It arises for publishers when departments want to access a broader set of customer data. That’s a great aim, but the way it’s raised […]

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