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Our first webinar

  • by DataSalon
  • Posted on February 24, 2014October 23, 2014
  • Technology Topics

We dipped our toes into the world of webinars recently, hosting a free session on the topic of data quality. This was the first webinar we’ve hosted and as such was a bit of an […]

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Big plans for 2014

  • by DataSalon
  • Posted on January 27, 2014October 23, 2014
  • Customer Insight

With the start of a new year inevitably comes some thinking about strategy for the next twelve months. We’re no different here at DataSalon, and in December we all sat down and had a good […]

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Your specialist subject?

  • by Tracey Rousell
  • Posted on November 26, 2013
  • Data Integration & Cleansing

We’ve recently been analysing client data sources through our data quality module, MasterVision DQ, and one of the findings we were interested to note was the limited information available for individuals’ subject interests. This is […]

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The wacky world of organisational IDs

  • by DataSalon
  • Posted on November 22, 2013October 28, 2014
  • Customer Insight

We’ve been reading the recent CASRAI-UK Organisational ID report on institutional identifiers in the UK with interest. The report was commissioned by JISC to provide a landscape review of organisational identifiers currently used, and makes […]

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What is a “valid” email address?

  • by Jon Monday
  • Posted on October 28, 2013October 30, 2013
  • Technology Topics

We have recently spent a lot of time looking at data quality issues in publisher data. Email addresses are a key piece of contact info, and essential for online marketing campaigns, so it’s particularly important […]

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Hierarchical searching

  • by Andy Dobson
  • Posted on October 23, 2013
  • Customer Insight

Anyone who works with customer records in scholarly publishing will know that a complicating factor can be the hierarchical relationships between individuals, departments, institutions and consortia. For a long time now it has been possible […]

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Pulling rabbits from a hat: conjuring up missing info

  • by Tracey Rousell
  • Posted on September 19, 2013
  • Data Integration & Cleansing

One of the issues we often encounter with the files we receive from clients is that of incomplete data. When values are missing altogether, or are contained in the wrong fields, we have developed a […]

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Data quality – A matter of life and death?

  • by Tracey Rousell
  • Posted on September 13, 2013September 16, 2013
  • Data Integration & Cleansing

The subject of data quality and the fast and furious world of motor racing may seem worlds apart, yet as I watched a particularly exciting motorcycle race recently, it occurred to me just how vital […]

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Customer data & the perspective problem

  • by Nick Andrews
  • Posted on August 22, 2013
  • Data Integration & Cleansing

There’s an interesting issue we’ve noticed several times in recent months. It arises for publishers when departments want to access a broader set of customer data. That’s a great aim, but the way it’s raised […]

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What makes a good user group?

  • by Andy Dobson
  • Posted on July 29, 2013
  • Management Essentials

We all know that making the most of third party software and services takes some effort. The more you put in, the more you get out. The last thing you want is for your expensive […]

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DataSalon are the experts in customer insight for publishers. Clean and connect all of your data into a single customer view for every individual and institution.

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