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How secure is your data?

  • by Jon Monday
  • Posted on June 26, 2007October 23, 2014
  • Technology Topics

The security of customer data is an increasing area of concern for many organisations. There have recently been several high-profile stories in the press of data being stolen through ‘hacking’ of systems, or of the […]

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Who benefits from customer data analysis?

  • by Nick Andrews
  • Posted on May 31, 2007October 23, 2014
  • Management Essentials

Establishing a single customer view using a tool such as MasterVision is currently something of a ‘hot topic’ for many organisations. The most obvious benefits are in the area of marketing, but there are plenty […]

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Tips for cleaning up your registration process

  • by Nick Andrews
  • Posted on April 26, 2007October 23, 2014
  • Customer Insight

Much time and money is spent on cleaning up existing contact and customer data, but it’s a case of “filling a leaky bucket” if your online registration pages allow new contacts to provide you with […]

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