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Author: Andy Dobson

The data marathon

  • by Andy Dobson
  • Posted on March 25, 2014October 23, 2014
  • Customer Insight

I’m currently training for a marathon, and have been putting off sorting out the tons of running data gathered by my GPS watch. I haven’t been practicing what I preach when it comes to data […]

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Hierarchical searching

  • by Andy Dobson
  • Posted on October 23, 2013
  • Customer Insight

Anyone who works with customer records in scholarly publishing will know that a complicating factor can be the hierarchical relationships between individuals, departments, institutions and consortia. For a long time now it has been possible […]

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What makes a good user group?

  • by Andy Dobson
  • Posted on July 29, 2013
  • Management Essentials

We all know that making the most of third party software and services takes some effort. The more you put in, the more you get out. The last thing you want is for your expensive […]

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